LaundryWala is the counter-to-doorstep ERP for laundry and dry-cleaning businesses — POS, order lifecycle, payments, ledger and logistics, built so every outlet in the chain runs on the same rails and none of them can see another’s books.
Onboarding is guided, not self-serve — every outlet is set up with your team on the call.
Built module by module against real counter operations — not a generic inventory template with a laundry skin on top.
A category-grouped garment catalogue with illustrated icons, live cart totals, custom items and instant customer search — designed to move a queue, not slow it down.
Every order moves Received → In Process → Ready → Out for Delivery → Delivered, with overdue flags and batch actions on the queue screens.
Each outlet is fully isolated — its own catalogue, pricing, order numbering and branding — while a platform console manages every outlet from one place.
Super Admin, Outlet Admin, Manager, Staff and Rider each see exactly what their job needs — nothing borrowed from a spreadsheet of permissions.
Customizable 80mm thermal receipts and printable garment tags, generated straight from the order — no separate labelling step.
Attach item photos at intake as proof of condition, and reach customers on WhatsApp the moment their order status changes.
Every order carries its full history — status, payments, photos and tags — so the counter, the back office and the customer are always looking at the same state.
One platform runs every outlet in the chain, but no outlet can ever see another’s customers, orders or ledger — and no role sees more than its job requires.
Creates outlets and their first admin, suspends or reinstates a shop, and never touches another outlet’s data.
Owns a single outlet end to end — staff, catalogue, pricing, branding and receipt settings.
Everything Staff can do, plus cancellations, custom prices and payment reversals.
Takes orders, records payments and moves status at the counter — the day-to-day role.
Sees pickups and deliveries only — nothing else in the outlet’s books.
There’s no self-serve signup by design — a walkthrough makes sure every outlet is set up right, from catalogue to staff logins, before the first order is rung up.